It’s been something of a rough week for Xbox Live, which has encountered issues on multiple occasions (including one particularly severe incident). That’s again the case today for Xbox One and PC owners, as sign-in issues have emerged on Friday that Microsoft says it’s working to resolve. [Update: Microsoft now says these sign-in issues have been resolved, so you should be able to get online and start playing without any further problems. That said, not everything is working as it should, as Microsoft confirmed that you might have trouble buying things: “Previous issues with sign in should now be resolved. We’re aware of users also running into issues with purchasing new content over Xbox Live and teams are actively engaged on that as well. We’ll have additional updates to provide soon.”]
While sign-in problems sound somewhat innocuous, that can mean you’re unable to get online to play games like Fortnite or to even access certain content. In a tweet, Microsoft’s support account stated, “If you’re running into errors attempting to sign in or access previously purchased content, our teams are aware and working to identify the cause. We’ll update here when we have more to provide.”
A subsequent tweet provides a further update, stating, “We have teams actively engaged on issues related to sign in and accessing previously purchased content. We’ll update again when we’ve identified the cause. Our status page will also have updates related to these issues.”
The Xbox Live status page doesn’t offer much more information, except to confirm that both Xbox One and Xbox services on Windows 10 in the “core services” category are impacted. Besides the sign-in problems, you might also have trouble creating or managing an account right now.
There’s no word on exactly when the problems will be resolved; as always, it could be a very short wait or a matter of hours. Some small consolation is that these problems don’t appear as serious as those earlier in the week, which caused some users to receive a black screen when powering the system on. This rendered it completely unusable, though some reports suggested that disconnecting the system from the internet would allow offline functionality to resume.
We’ll report back with any further details as Microsoft shares them.